Retail Parts ProStore 9648

Advance Auto Parts; Columbus (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retailer in Georgia is seeking a mid-senior level sales professional. This full-time role involves supporting advanced functions of the DIY business, providing exceptional customer service, and managing store operations. Ideal candidates will have 3-5 years of experience in automotive parts with a proven sales background. Responsibilities include ensuring high standards of store appearance and assisting customers in sourcing parts.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability.
• Experience fulfilling customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services and ensure customer satisfaction.

Skills

Customer service

Automotive systems knowledge

Sales

Inventory management

Communication

Education

Valid driver’s license

ASE certification

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The Retail Parts Pro identifies, troubleshoots, and assists DIY customers, sources parts from various suppliers, and maintains deep knowledge of store inventory and maintenance processes. Full‑time position.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.
• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts and back stock.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Experience operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expertise with testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability across engine, suspension, brakes, electronics, exhaust, etc.
• Fluency in English; Spanish a plus; effective communication with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals; write simple correspondence.
• Understand and execute instructions in written, oral or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately.
• Use Microsoft Word and Excel effectively.
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3‑5 years of prior automotive parts experience, with proven sales ability and experience fulfilling customer transactions.

Education & Certifications

Valid driver’s license required. ASE certification preferred but not required.

Physical Demands

To be determined.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail