Retail Parts ProStore 9277

Advance Auto Parts; Inverness (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A major automotive parts retailer in Inverness, Florida, seeks a full-time Retail Parts Pro. This role involves providing excellent customer service, managing DIY services, and utilizing strong automotive knowledge. The ideal candidate will have 3-5 years of automotive parts experience and proven sales ability. ASE P2 certification is preferred but not required. Strong communication skills and proficiency in Microsoft Office are also essential.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver's license.
• ASE P2 certification is preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.

Skills

Automotive systems knowledge

Sales ability

Customer communication

Parts sourcing skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

2 days ago Be among the first 25 applicants

Job Description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from special order, FDO, second source, etc. In‑depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment, completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus) and communicate effectively with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

High school diploma or equivalent preferred

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

ASE P2 certification is preferred but not required

Physical Demands

Physical demands for this position involve: standing for extended periods, moving and handling large parts, lifting up to 50 lbs, and other tasks as required. (details available upon request).

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.