Retail Parts ProStore 9215

Advance Auto Parts Inc.; Fort Lauderdale (FL); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

A leading auto parts retailer in Fort Lauderdale, Florida is seeking a Retail Parts Pro for a full-time position. The ideal candidate will have 3-5 years of automotive parts experience, strong customer service skills, and the ability to manage various store operations. This role involves sales, troubleshooting, and maintaining store inventory. ASE certification is preferred but not required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Speak and write English; Spanish is a plus.
• Ability to read and interpret safety rules and manuals.
• Strong organizational skills.
• Successfully complete the Parts Knowledge Assessment.

Responsabilités

• Provide GAS2 selling experience for DIY customer visits.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes.
• Maintain store cleanliness and assist customers.

Connaissances

Automotive system knowledge

Parts lookup skills

Customer communication

Sales ability

Safety knowledge

Diagnostic skills

Formation

High school diploma or equivalent

Valid driver's license

Outils

Microsoft Word

Microsoft Excel

Description du poste

Job Description

What is a Retail Parts Pro? A professional‑level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers, sourcing from special orders, FDO, second source, etc., and in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations.

Must have a valid driver's license.

ASE Certification Preferred, But Not Required

ASE certification is preferred but not required.

Physical Demands

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Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Job Details

• Seniority Level: Mid‑Senior level
• Employment Type: Full‑time
• Job Function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail