Retail Parts ProStore 8119

Advance Auto Parts; Amarillo (TX); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading automotive retailer in Amarillo, Texas, is looking for a full-time Retail Parts Pro. This role involves providing exceptional customer service, achieving sales goals, and managing various DIY services. Candidates should have a solid background in automotive parts, strong communication skills, and the ability to work flexible hours. ASE certification is preferred but not required.

Formación

• Valid driver's license required.
• Speak and write English; Spanish a plus.
• Understand and execute instructions in various forms.
• Ability to perform basic math accurately.
• Strong organizational skills.
• Ability to work on various days, evenings, and weekends.

Responsabilidades

• Provide GAS2 selling experience for customer visits and calls.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation.
• Ensure high standards of customer service.
• Key holder responsibilities including task assignments.

Conocimientos

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge

Expert at testing and diagnostic equipment

Advanced selling skills for DIY

Educación

3-5 years of prior automotive parts experience

ASE Certification Preferred

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It involves advanced identification, troubleshooting and project assistance for DIY customers, sourcing from numerous places including special order, FDO, second source, etc., and in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms,-facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

Must have a valid driver's license.

ASE Certification Preferred, but not required.

Physical Demands

Physical Demands information not provided.

Legal Notice

California Residents Click Below For Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries: Motor Vehicle Manufacturing and Retail