Retail Parts ProStore 9179

Advance Auto Parts; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in Miami is seeking a Retail Parts Pro to deliver exceptional customer service and expert automotive support. The successful candidate will have strong sales skills and knowledge of store systems. This full-time position offers the chance to work in a dynamic environment focused on customer satisfaction and teamwork.

Qualifications

• 3-5 years of proven automotive parts experience.
• Strong ability to effectively communicate with customers.
• Valid driver’s license required.

Responsibilities

• Provide exceptional customer service.
• Manage DIY services including installations.
• Assist in inventory processes and maintain store cleanliness.

Skills

Expert automotive system knowledge

Advanced sales skills for DIY

Strong organizational skills

Friendly communication

Diagnostic equipment testing

Education

ASE Certification Preferred

Valid driver’s license

3-5 years of prior automotive parts experience

Tools

Inventory systems

Microsoft Word

Microsoft Excel

Job description

3 days ago Be among the first 25 applicants

Job Description

What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. The role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from numerous places including special orders, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installations, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installations, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability to include internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions in written, oral or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Work an assortment of days, evenings and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Certificates, Licenses, Registrations.
• Must have a valid driver’s license.
• ASE Certification Preferred, but not required.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.