Retail Parts ProStore 8959

Advance Auto Parts; Sidney (OH); On-site; USD 20,595 - 22,661; Full time

Benefits offered by this job

Health benefits

Employee discounts

Job summary

A leading automotive parts retailer in Ohio seeks a full-time Retail Parts Pro to provide exceptional customer service and assist with automotive parts sales. The role requires extensive knowledge of automotive systems and sales experience. Successful candidates will possess strong communication skills and have prior experience in an automotive setting. Compensation ranges from $14.95 to $16.45 per hour and includes various benefits.

Qualifications

• 3-5 years of prior automotive parts experience required.
• Proven sales ability with past experience in customer transactions.
• Must speak and write in English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services including battery installation.
• Achieve personal/store sales goals.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge

Operating POS systems

Expert in testing and diagnostic equipment

Advanced selling skills for DIY

Education

Valid driver’s license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

What Is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role provides advanced identification, troubleshooting, and project assistance for DIY customers. It sources parts from numerous places including special order, FDO, second source, etc., and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert in testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability in internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write in English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience That Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver’s license.
• ASE Certification Preferred, but Not Required.
• Certificates, Licenses, Registrations as applicable.

Physical Demands

Full‑time position requiring ability to lift, move, and work in a mechanical shop environment. Specific physical demands are consistent with typical retail parts store operations.

Compensation Range

$14.95 per hour – $16.45 per hour.

Benefits Information

Benefits Details

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.