Retail Parts ProStore 8806

Advance Auto Parts; Springfield (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

A retail automotive parts company is seeking a full-time sales professional capable of supporting advanced functions of the DIY business. This role demands expertise in automotive systems and parts knowledge, as well as strong customer service and sales abilities. Candidates should have prior automotive parts experience and effective communication skills. The position is based in Springfield, Virginia.

Qualifications

• 3-5 years of prior automotive parts experience.
• Valid driver's license required.
• Ability to effectively communicate and build strong customer relationships.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Achieve personal/store sales goals and service objectives.

Skills

Automotive system knowledge

Sales ability

Communication skills

Organizational skills

Education

High school diploma or equivalent

ASE Certification (preferred)

Job description

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Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. This role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. The role has the ability for advanced identification, troubleshooting, and project assistance for DIY customers. It sources parts from numerous places such as special order, FDO, second source, etc. The role holds in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability for internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education

Certificates, Licenses, Registrations.

Must have a valid driver's license.

ASE Certification Preferred, But Not Required.

Physical Demands

None specified.

Location

California Residents Click Below For Privacy Notice

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries: Motor Vehicle Manufacturing and Retail