Retail Parts ProStore 9316

Advance Auto Parts; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading automotive retail company in Florida seeks a Mid-Senior level sales professional. In this full-time role, you will leverage your automotive knowledge to provide exceptional service to DIY customers, achieve sales goals, and manage various DIY services. Candidates should have 3-5 years of relevant experience and must possess strong communication and organizational skills. ASE certification is preferred but not mandatory.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Working knowledge of automotive systems and diagnostic ability

Friendly communication

Safety knowledge and skills

Strong organizational skills

Ability to speak and write English

Use Microsoft software effectively

Ability to locate and stock parts

Education

Valid driver's license

ASE Certification Preferred

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. It can source parts from numerous places including special order, FDO, second source, etc. The position requires in-depth knowledge of the store inventory and maintenance processes. Full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Physical Demands

Position requires routine standing, walking, lifting, and repetitive motions as described in the job description.

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Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.