Retail Parts ProStore 8717

Advance Auto Parts; Marlton (NJ); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer in Marlton, NJ is hiring a Retail Parts Pro to support the DIY business. This full-time position involves expert knowledge of automotive systems and superb customer service. Responsibilities include providing exceptional sales support, managing services like battery installation, and ensuring store standards. Ideal candidates will have 3-5 years of automotive experience and strong communication skills. Compensation ranges from $18.15 to $19.96 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.

Responsibilities

• Provide GAS2 selling experience for customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems

Parts and automotive system knowledge

Expert at testing and diagnostic equipment

Advanced selling skills for DIY

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? It is a professional‑level sales position capable of supporting advanced functions of the DIY business. The role contains expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It performs advanced identification, troubleshooting, and project assistance for DIY customers. It can source from numerous places including special order, FDO, second source, etc. It has in‑depth knowledge of the store inventory and maintenance processes. The position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back‑stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE‑ready equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3‑5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certification

Must have a valid driver’s license.

ASE Certification Preferred, but not required.

Physical Demands

Not specified.

Compensation Range

18.15 USD per hour – 19.96 USD per hour.

Benefits Information

Visit https://jobs.advanceautoparts.com/us/en/benefits for details.

California Residents

Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.