Retail Parts ProStore 8561

Advance Auto Parts; Houma (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retail company in Houma, Louisiana, is seeking a Retail Parts Pro for full-time support of DIY customers. The role involves sales, inventory management, and customer service, requiring extensive automotive knowledge, communication skills, and prior parts experience. Ideal candidates will possess strong organizational skills and be able to work flexible hours.

Qualifications

• 3–5 years of prior automotive parts experience.
• Ability to read and interpret safety rules and instructions.
• Fluent in English; Spanish is a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services like battery installations.
• Achieve personal and store sales goals.

Skills

Automotive system knowledge

Sales ability

Customer service skills

Communication skills

Parts sourcing

Microsoft software proficiency

Education

ASE Certification Preferred

Valid driver's license

Job description

Job Description

Retail Parts Pro is a professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It requires advanced identification, troubleshooting, and project assistance for DIY customers. The role can source parts from numerous places, including special order, FDO, and second source. In-depth knowledge of store inventory and maintenance processes is essential. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes, including truck put‑away, shoot‑outs, cycle counts, and back stock
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
• Provide DIY services such as battery installation, testing, and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• English speaking and writing (Spanish a plus); effective communication with customers, peers, and management
• Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work assorted days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

• 3–5 years of prior automotive parts experience
• Proven sales ability with a history of fulfilling customer transactions

Education & Certifications

• Certificates, Licenses, Registrations
• Must have a valid driver's license
• ASE Certification Preferred, but Not Required

Physical Demands

Physical demands of the role include lifting, standing for extended periods, and performing manual tasks related to parts handling and customer service.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.