Retail Parts ProStore 7668

Advance Auto Parts; Dalton (GA); On-site; USD 39,000 - 52,000; Full time

Job summary

Advance Auto Parts in Dalton, GA is seeking a Retail Parts Pro, a full-time role requiring advanced automotive parts knowledge, store systems expertise, and strong customer service. You will support DIY customers with part identification, sourcing, and installation services such as battery and wiper installs.

The role emphasizes sales achievement, inventory processes, and safety-conscious operation. Candidates should have 3–5 years in automotive parts, a valid driver's license, and ASE

Qualifications

• 3–5 years of prior automotive parts experience and proven sales capability.
• Must have a valid driver’s license; ASE certification preferred but not required.
• Ability to lift up to 50 lbs and stand for long periods.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put-away, cycle counts, back stock
• Maintain store cleanliness including floors, bathrooms, facing, dusting
• Provide DIY services such as battery installation, testing, wiper installs

Skills

GAS2 selling experience

Part lookup systems

Customer service excellence

Basic math skills

MS Word/Excel

Inventory management

Safety awareness

Education

ASE Certification (preferred)

Valid driver's license

Tools

POS systems

Job description

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Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It requires advanced identification, troubleshooting, and project assistance for DIY customers. The role can source parts from special order, FDO, second source, etc., and has in-depth knowledge of store inventory and maintenance processes. Position is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Licenses

Must have a valid driver’s license. ASE certification preferred but not required.

Physical Demands

Physical demands include lifting up to 50 lbs, standing for long periods, and performing repetitive tasks. Please review the full physical demands section at https://jobs.advanceautoparts.com/us/en/disclosures.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail