Retail Parts ProStore 7652

Advance Auto Parts; Ruther Glen (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading automotive retail company seeks a Retail Parts Pro in Ruther Glen, Virginia. The role involves providing excellent service to DIY customers, managing store inventory, and utilizing automotive system knowledge to meet sales goals. Ideal candidates should possess good communication skills and a strong background in automotive parts, with ASE certification preferred. This is a full-time position with a focus on customer satisfaction and sales achievement.

Qualifications

• Must have a valid driver's license.
• ASE Certification Preferred, but not required.
• Ability to read and interpret documents such as safety rules and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Parts and automotive system knowledge

Advanced selling skills for DIY

Diagnostic ability

Working knowledge of automotive systems

Strong organizational skills

Education

3-5 years of prior automotive parts experience

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business.

The role has expert knowledge of store systems, advanced automotive system and part knowledge, advanced identification, troubleshooting, and project assistance for DIY customers.

It can source parts from numerous places including special order, FDO, second source, etc., and has in‑depth knowledge of the store inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Certificates, Licenses, Registrations

Must have a valid driver's license.

ASE Certification Preferred, but not required.

Physical Demands

Physical demands details can be found at: https://jobs.advanceautoparts.com/us/en/disclosures

Legal Notice

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail