Retail Parts ProStore 4381

Advance Auto Parts; Sioux City (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading auto parts retailer seeks a Retail Parts Pro in Sioux City, Iowa. The role involves providing excellent customer service, managing inventory, and utilizing advanced automotive knowledge to assist customers. Ideal candidates will have 3–5 years of experience, strong sales skills, and knowledge of automotive systems. This full-time position offers a dynamic work environment with opportunities for growth.

Qualifications

• 3–5 years of prior automotive parts experience required.
• Must have valid driver's license.
• ASE Certification preferred.

Responsibilities

• Provide GAS2 selling experience to customers.
• Achieve sales goals and manage DIY services.
• Maintain high standards of customer service.

Skills

Customer relationship building

Automotive system knowledge

Sales skills

Safety knowledge

Inventory management

Diagnostic skills

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role is capable of advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from special order, FDO, second source, etc. The role has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability to include internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, but not required

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https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer / EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail

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