Retail Parts ProStore 7623

Advance Auto Parts; Kennett Square (Chester County); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading automotive parts retailer is seeking a Retail Parts Pro in Kennett Square, Chester County. This full-time role requires strong automotive and sales knowledge along with customer service skills. Candidates should have 3-5 years of automotive experience and a valid driver's license. The position involves managing DIY services, achieving sales goals, and providing customer assistance.

Formación

• 3–5 years of prior automotive parts experience.
• Proven sales ability with prior experience in customer transactions.
• Ability to read and interpret documents and instructions.

Responsabilidades

• Provide GAS2 selling experience for DIY customers.
• Manage DIY services such as battery installation.
• Achieve personal and store sales goals.

Conocimientos

Expert automotive system knowledge

Sales skills

Customer service

Communication skills

Inventory management

Diagnostic skills

Educación

Valid driver's license

ASE Certification (preferred)

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The Retail Parts Pro has expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge. The role is able to provide advanced identification, troubleshooting, and project assistance for DIY customers, source parts from multiple channels including special orders, FDO, second sources, etc., and possesses in-depth knowledge of the store inventory and maintenance processes. The position is full‑time.

What is a Retail Parts Pro?

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work a variety of days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience; proven sales ability with past experience in fulfilling customer transactions.

Education and Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Physical Demands

Not specified.

Seniority Level

Mid‑Senior Level

Employment Type

Full‑time

Job Function

Sales and Business Development; Industries: Motor Vehicle Manufacturing and Retail

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.