Retail Parts ProStore 7512

Advance Auto Parts; Nicholasville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading auto parts retailer is seeking a professional sales associate with advanced automotive knowledge. This full-time role in Nicholasville requires expertise in store systems and customer service. Responsibilities include managing DIY services, maintaining store cleanliness, and achieving sales goals. Ideal candidates should have 3-5 years of automotive parts experience and strong communication skills.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with prior experience in customer transactions.
• Ability to read and interpret safety rules and manuals.

Responsibilities

• Provide GAS2 selling experience for customers.
• Achieve personal/store sales goals.
• Manage DIY services such as battery installation.
• Maintain store cleanliness and standards.

Skills

Expert knowledge of automotive systems

Customer service skills

Parts lookup systems expertise

Diagnostic testing skills

Communication skills

Basic math skills

Organizational skills

Education

Valid driver's license

ASE Certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The position has the ability for advanced identification, troubleshooting and project assistance for DIY customers, sourcing parts from multiple locations including special order, FDO, second source, etc. In depth knowledge of store inventory and maintenance processes is required. This full time role is located in Lexington, KY.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus).
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, procedure manuals.
• Execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license. ASE Certification Preferred, but not required.

Physical Demands

None specified.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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