Retail Parts ProStore 7485

Advance Auto Parts; San Antonio (TX); Vor Ort; USD 40.000 - 50.000; Vollzeit

Zusammenfassung

A leading auto parts retailer in San Antonio seeks a professional level sales associate capable of providing excellent customer service and supporting advanced functions in the DIY business. The ideal candidate will have 3-5 years of automotive parts experience, possess strong communication and sales skills, and be proficient in using inventory systems and Microsoft software. This full-time role includes managing DIY services and achieving sales objectives.

Qualifikationen

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transactions.
• Strong organizational and communication skills.

Aufgaben

• Provide excellent customer service during store visits and phone calls.
• Achieve personal and store sales goals.
• Manage DIY services including battery installations.

Kenntnisse

Automotive system knowledge

Customer relationship building

Safety knowledge

Parts lookup systems

Sales skills for DIY

Ausbildung

Valid driver’s license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role can perform advanced identification, troubleshooting and project assistance for DIY customers, source parts from numerous places, and has in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment, completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put-away, shoot-outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience; proven sales ability with experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE certification preferred, but not required.

Privacy Notice

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.