Retail Parts ProStore 7419

Advance Auto Parts; Lugoff (SC); Presencial; USD 35.000 - 55.000; Jornada completa

Descripción de la vacante

A leading automotive parts retailer is seeking a Retail Parts Pro in Lugoff, South Carolina. The role requires expert knowledge of automotive systems and parts, along with excellent customer communication skills. Candidates should have 3-5 years of experience and be proficient with inventory systems as well as Microsoft applications. The position is full-time, offering a dynamic environment where sales goals and high customer service standards are emphasized.

Formación

• 3-5 years of prior automotive parts experience required.
• Proven sales ability with past experience in fulfilling customer transactions.
• Ability to locate and stock parts effectively.

Responsabilidades

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Conocimientos

Automotive system knowledge

Parts lookup skills

Customer communication

Inventory systems operation

Educación

Valid driver's license

ASE Certification (preferred)

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can perform advanced identification, troubleshooting, and project assistance for DIY customers, and it can source parts from numerous places including special order, FDO, and second source. The position requires in-depth knowledge of store inventory and maintenance processes and is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facings, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3–5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver's license.
ASE Certification Preferred, but not required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.