Retail Parts ProStore 7411

Advance Auto Parts; Hamburg (Berks County); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading automotive retail company is seeking a Retail Parts Pro in Hamburg, PA. This full-time position requires expert automotive knowledge, strong sales skills, and the ability to assist DIY customers with parts sourcing and services. Ideal candidates will have 3–5 years of automotive parts experience and proficiency in Microsoft Office. Join a supportive environment focused on customer satisfaction and teamwork.

Formación

• 3–5 years of prior automotive parts experience.
• Proven sales ability with fulfillment of customer transactions.
• Ability to speak and write English; Spanish is a plus.

Responsabilidades

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Conocimientos

Working knowledge of automotive systems

Strong organizational skills

Expert at testing and diagnostic equipment

Operations of POS and parts lookup systems

Ability to locate and stock parts

Friendly communication

Safety knowledge and skills

Educación

Valid driver's license

ASE certification (preferred)

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Job Description

A Retail Parts Pro is a professional level sales position that supports advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, and parts. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from special orders, FDO, second source, etc., and in-depth knowledge of inventory and maintenance processes. This is a full‑time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English; Spanish a plus
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units of measure)
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions.

Education and Certifications

Must have a valid driver’s license.

ASE certification preferred but not required.

Physical Demands

Not specified.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

California residents:
Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail