Retail Parts ProStore 9341

Advance Auto Parts; Lynn Haven (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading automotive parts retailer in Florida is seeking a Retail Parts Pro to provide exceptional customer service and support DIY projects. This full-time position requires expertise in automotive systems and sales skills. Candidates should have 3-5 years of experience and be adept in parts sourcing and inventory processes. The role offers opportunities for professional growth in a dynamic retail environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in customer transactions.
• Ability to read and interpret documents such as safety rules and operating instructions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.

Skills

Friendly communication

Parts and automotive system knowledge skills

Strong organizational skills

Ability to locate and stock parts

Operating inventory systems and store equipment

Education

Valid driver's license

ASE Certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

What is a Retail Parts Pro? A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can identify, troubleshoot, and provide project assistance to DIY customers, source parts from multiple sources, and has in-depth knowledge of inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installations, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, completion, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installations.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.).
• Speak and write English (Spanish a plus).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education and Licenses

Must have a valid driver's license.

ASE Certification Preferred, but not required.

Physical Demands

None specified.

Privacy Notice

California residents: https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail