Retail Parts ProStore 7393

Advance Auto Parts; Doylestown (Bucks County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts retailer is seeking a professional sales associate in Doylestown, PA. Candidates should possess expert knowledge of automotive systems and parts, with 3-5 years of related experience. Responsibilities include managing sales goals, providing exceptional customer service, and performing DIY services. A valid driver's license is required, and ASE certification is preferred. Competitive salary and benefits offered.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to read and interpret safety and maintenance documents.

Responsibilities

• Provide selling experience for DIY customer visits.
• Manage DIY services including battery installations and testing.
• Ensure high standards of customer service.

Skills

Automotive system knowledge

Customer service

Sales ability

Inventory management

Diagnostic skills

Education

Valid driver's license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

Professional level sales position supporting advanced functions of the DIY business. Requires expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge. Full-time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

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Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.