Retail Parts ProStore 7200

Advance Auto Parts; Elkins (WV); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the automotive parts industry seeks a Retail Parts Pro for their Elkins location. The successful candidate will leverage their sales experience and automotive knowledge to assist DIY customers and meet sales objectives in a full-time role. Responsibilities include managing services, ensuring store cleanliness, and providing an excellent customer experience while maintaining high standards.

Qualifications

• 3-5 years of automotive parts experience.
• Effective communication in English; Spanish is a plus.
• Ability to interpret safety rules and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services including battery installation.

Skills

Parts knowledge

Customer service

Sales skills

Communication

Safety knowledge

Education

Valid driver’s license

ASE certification (preferred)

Tools

POS systems

Inventory systems

Diagnostic equipment

Microsoft Word

Microsoft Excel

Job description

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Job Description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive systems, and parts knowledge. It involves identification, troubleshooting, and project assistance for DIY customers, sourcing from various channels including special orders, FDO, and second sources. The role also demands in-depth knowledge of store inventory and maintenance processes. This is a full-time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Perform key holder responsibilities such as task assignment, safety, and opening/closing duties

Secondary Responsibilities

• Assist in inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expertise with testing and diagnostic equipment for DIY services
• ASE P2 certification or equivalent
• Advanced solution, project, and product recommendation skills
• Advanced parts lookup and sourcing skills
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems and diagnostic abilities
• Effective communication in English (Spanish a plus)
• Ability to interpret safety rules, manuals, parts catalogs, and procedures
• Complete the Parts Knowledge Assessment successfully
• Basic math skills and proficiency in Microsoft Word and Excel
• Strong organizational skills
• Availability to work days, evenings, and weekends as needed

Prior Experience

3-5 years of automotive parts experience and proven sales ability

Education & Certifications

Must have a valid driver’s license. ASE certification is preferred but not required.

Physical Demands

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We are an Equal Opportunity Employer and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes.