Retail Parts ProStore 6563

Advance Auto Parts; Colorado Springs (CO); Sur place; USD 22 661 - 24 934; Plein temps

Résumé du poste

A national automotive retail company in Colorado Springs seeks a Retail Parts Pro for a professional sales role. Candidates must have prior automotive parts experience and strong customer service skills. Responsibilities include achieving sales goals and managing DIY services. This full-time role offers a competitive hourly wage between $16.45 and $18.10. Valid driver's license is required.

Qualifications

• Must have a valid driver's license.
• 3-5 years of prior automotive parts experience.
• Strong organizational skills.

Responsabilités

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Achieve personal/store sales goals.

Connaissances

Automotive systems knowledge

Customer service skills

Sales ability

Organizational skills

Basic math skills

Effective communication

Formation

3-5 years of prior automotive parts experience

Valid driver's license

Outils

Microsoft Word

Microsoft Excel

Description du poste

Job Description

A professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge, advanced identification, trouble shooting and project assistance for DIY customers. The role can source from numerous places including special order, FDO, second source, etc. In-depth knowledge of the store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Requirements

Must have a valid driver's license.

ASE Certification Preferred, But Not Required

Preferred but not required.

Physical Demands

Physical Demands: [not specified]

Application Close Date

Advance Auto Parts will accept applications for 60 days from the Application Open Date.

Compensation Range

16.45 USD PER HOUR – 18.10 USD PER HOUR

Benefits Information

Benefits Information: https://jobs.advanceautoparts.com/us/en/benefits

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Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.