Retail Parts ProStore 6537

Advance Auto Parts; Canal Winchester (OH); On-site; USD 20,595 - 22,661; Full time

Job summary

A leading automotive retailer in Canal Winchester is seeking a Retail Parts Pro. This full-time position requires a strong knowledge of automotive systems and excellent customer service skills. Responsibilities include providing DIY services, achieving sales goals, and managing store inventory. Must possess a valid driver's license and 3-5 years of automotive parts experience. Competitive compensation is offered with a range of $14.95 to $16.45 per hour.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.

Skills

Working knowledge of automotive systems

Customer relationship building

Use of Microsoft software

Organizational skills

Ability to read and interpret documents

Basic math skills

Education

Certificates, Licenses, Registrations

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers. The position requires sourcing from multiple channels including special order, FDO, second source, etc., and deep understanding of store inventory and maintenance processes. The role is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3–5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Driver's License

Must have a valid driver's license

ASE Certification Preferred, but Not Required

Preferred but not required

Physical Demands

Information not provided in source material

Compensation Range

14.95 USD PER HOUR – 16.45 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

California Residents: Privacy Notice

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries: Motor Vehicle Manufacturing and Retail