Retail Parts ProStore 5237

Advance Auto Parts; Colorado Springs (CO); On-site; USD 22,661 - 24,934; Full time

Job summary

A leading automotive parts retailer in Colorado Springs is seeking a Retail Parts Pro for a full-time position. The role requires expert knowledge of automotive systems and ability to assist DIY customers. Responsibilities include sales, managing store inventory, and ensuring high customer service standards. The ideal candidate has 3-5 years of experience in the automotive parts industry, strong communication skills, and a valid driver's license. Competitive hourly wage offered.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with experience in customer transactions.
• Strong organizational skills required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Skills

Automotive system knowledge

Customer service skills

Inventory management

Sales skills

Communication skills

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This position can identify, troubleshoot, and assist DIY customers. It can source parts from special order, FDO, second source, etc., and has in‑depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities: task assignment and completion, safety, open/close duties

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability to include: internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

3‑5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE certification preferred, but not required.

Physical Demands

Application will accept applications for 60 days from the Application Open Date.

Compensation Range

16.45 USD per hour – 18.10 USD per hour.

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

California residents privacy notice: https://jobs.advanceautoparts.com/us/en/disclosures

Seniority Level: Mid-Senior Level

Employment Type: Full-time

Job Function: Sales and Business Development

Industries: Motor Vehicle Manufacturing and Retail