Retail Parts ProStore 6258

Advance Auto Parts; Lake Worth (TX); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading auto parts retailer is seeking a Retail Parts Pro in Lake Worth, Texas. The ideal candidate will have 3-5 years of automotive parts experience, outstanding customer service skills, and a valid driver's license. Responsibilities include managing DIY services, achieving sales goals, and maintaining store cleanliness. Join our team to support customers with their automotive needs.

Competenze

• 3-5 years of prior automotive parts experience.
• Proven sales ability.
• Ability to work various days and hours.

Mansioni

• Provide GAS2 selling experience for customers.
• Manage DIY services, ensuring customer satisfaction.
• Assist in inventory processes.

Conoscenze

Knowledge of automotive systems

Sales ability

Customer communication

Organizational skills

Diagnostic testing skills

Formazione

Valid driver’s license

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Job Description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. This role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It requires advanced identification, troubleshooting, and project assistance for DIY customers, sourcing from special order, FDO, second source, etc., and a deep understanding of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installations
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, opening/closing duties)

Secondary Responsibilities

• Assist in store inventory processes including truck putaways, shoot‑outs, cycle counts, and back stock organization
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot
• Provide DIY services including battery installation, testing, and wiper installations

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3‑5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Must have a valid driver’s license

Certificates, Licenses, and Registrations

• Valid driver’s license required

ASE Certification Preferred, But Not Required

Physical Demands

Physical demands include moving parts, standing for extended periods, and working in a retail environment. Suitable candidates should be capable of performing the tasks described.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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