Retail Parts ProStore 6188

Advance Auto Parts; La Vergne (TN); Presencial; USD 40.000 - 50.000; Jornada completa

Descripción de la vacante

A leading auto parts retailer is seeking a Retail Parts Pro to provide exceptional customer service and assist with automotive needs. You will achieve sales goals and manage DIY services. Ideal candidates have 3-5 years of automotive experience and strong communication skills. Full-time position located in La Vergne, Tennessee.

Formación

• 3-5 years of prior automotive parts experience.
• Ability to read and interpret safety rules, operating instructions, and parts catalogs.
• Speak and write English effectively.

Responsabilidades

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation.

Conocimientos

Sales ability

Automotive system knowledge

Diagnostic equipment knowledge

Customer communication skills

Organization skills

Educación

Valid driver's license

ASE certification preferred

Herramientas

Microsoft Office (Word, Excel)

Descripción del empleo

Job Overview

Professional level sales position for a Retail Parts Pro. The role supports advanced functions of the DIY business, includes expert knowledge of store systems, advanced automotive system knowledge, part knowledge, advanced identification, troubleshooting and project assistance for DIY customers. The role sources from special order, FDO, second source, and has in-depth knowledge of store inventory and maintenance processes. Position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness, floors, bathrooms, facings, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

  Success Factors

  • Friendly communication
  • Ability to locate and stock parts
  • Safety knowledge and skills
  • Operating inventory systems and store equipment
  • Parts and automotive system knowledge skills
  • Operating POS and Parts lookup systems
  • Expert at testing and diagnostic equipment for DIY services
  • ASE P2 certified or ASE ready equivalent
  • Advanced solution, project and product quality recommendation ability
  • Advanced parts lookup and sourcing
  • Advanced selling skills for DIY

  Essential Job Skills

  • Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
  • Understand and execute instructions furnished in written, oral, or diagram form
  • Successfully complete the Parts Knowledge Assessment
  • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Use Microsoft Office (Word, Excel) effectively
  • Strong organizational skills
  • Ability to work an assortment of days, evenings, and weekends as needed

  Prior Experience

  3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

  Education and Certifications

  Must have a valid driver's license. ASE certification preferred, but not required.

  Equal Opportunity Employer

  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.