Retail Parts ProStore 6137

Advance Auto Parts; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive parts retailer in Omaha is seeking a professional level sales associate to provide exceptional customer service to DIY customers. The ideal candidate will possess expert knowledge of automotive systems and parts, achieve store sales goals, and manage various customer services, including battery installations and project assistance. A successful candidate should have 3-5 years of automotive parts experience and a valid driver's license.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in fulfilling customer transactions.
• Working knowledge of automotive systems and diagnostic ability.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services such as battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge

Operating POS and parts lookup systems

ASE P2 certified or equivalent

Advanced selling skills for DIY

Education

Valid driver’s license

ASE certification preferred

Tools

Microsoft Office (Word, Excel)

Job description

Job Description

Professional level sales position within the DIY business, requiring expert knowledge of store systems, automotive systems, and parts. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers, sourcing parts from multiple channels, and comprehensive understanding of store inventory and maintenance processes. This is a full‑time role.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services such as battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.

Secondary Responsibilities

• Assist with store inventory processes, including truck put away, shoot‑outs, cycle counts, and back stock.
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• Provide DIY services such as battery installation, testing, and wiper installs.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge.
• Operating POS and parts lookup systems.
• Expert in testing and diagnostic equipment for DIY services.
• ASE P2 certified or equivalent.
• Advanced solution, project, and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, fractions, and decimals.
• Use Microsoft Office (Word, Excel) effectively.
• Strong organizational skills.
• Work an assortment of days, evenings, and weekends as needed.

Prior Experience

3‑5 years of prior automotive parts experience and proven sales ability in fulfilling customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE certification preferred, but not required.

Physical Demands

Position requires on‑site presence in California and adherence to company privacy notice.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Retail