Retail Parts ProStore 5655

Advance Auto Parts; Powder Springs (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Advance Auto Parts seeks a Retail Parts Pro for full-time work in Powder Springs, Georgia. This professional-level sales position involves supporting customers with automotive parts knowledge, troubleshooting, and achieving sales goals. Ideal candidates will have a strong background in automotive retail, customer service skills, and inventory management experience.

Qualifications

• 3-5 years of automotive parts experience required.
• Proven sales ability with customer transactions.
• ASE certification is preferred but not required.

Responsibilities

• Provide excellent customer service during visits and calls.
• Manage DIY services including battery installation.
• Ensure high standards of store appearance.

Skills

Friendly communication skills

Safety knowledge

Proficiency with inventory systems

Parts and automotive system knowledge

Strong DIY selling skills

Education

Valid driver’s license

Tools

POS systems

Inventory systems

Diagnostic equipment

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Retail Parts Pro Store 5655 role at Advance Auto Parts

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Join to apply for the Retail Parts Pro Store 5655 role at Advance Auto Parts

Job Description

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers. The role involves sourcing from various channels including special order, FDO, second source, etc. It requires in-depth knowledge of store inventory and maintenance processes. This is a full-time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Perform key holder duties such as task assignment, safety, and opening/closing procedures

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication skills
• Ability to locate and stock parts efficiently
• Safety knowledge and skills
• Proficiency with inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• Expertise with testing and diagnostic equipment for DIY services
• ASE P2 certification or equivalent
• Advanced solution, project, and product recommendation skills
• Advanced parts lookup and sourcing abilities
• Strong DIY selling skills

Essential Job Skills

• Working knowledge of automotive systems and diagnostics
• Effective communication in English (Spanish is a plus)
• Ability to interpret safety rules, manuals, parts catalogs, and procedures
• Ability to follow written, oral, or diagram instructions
• Successful completion of the Parts Knowledge Assessment
• Basic math skills: addition, subtraction, multiplication, division
• Proficiency in Microsoft Word and Excel
• Strong organizational skills
• Flexibility to work days, evenings, and weekends as needed

Prior Experience

3-5 years of automotive parts experience and proven sales ability with customer transactions.

Education & Certifications

Must have a valid driver’s license. ASE certification is preferred but not required.

Physical Demands

Details available through privacy notice link.

Additional Information

We are an Equal Opportunity Employer.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing and Retail