Retail Parts ProStore 6363

Advance Auto Parts; Chesterton (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading automotive parts retailer in Chesterton, Indiana, is looking for a Retail Parts Pro. The role involves providing excellent sales support to DIY customers, managing inventory, and delivering high standards of service. Strong knowledge of automotive systems and prior experience in sales are essential. This full-time position offers opportunities for professional growth within a supportive team environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in fulfilling customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services like battery installations.
• Ensure high standards for customer service.

Skills

Automotive systems knowledge

Customer relationship skills

Inventory management

Sales skills

Diagnostic ability

Communication in English

Microsoft Office proficiency

Organizational skills

Education

Valid driver's license

ASE Certification (preferred)

Tools

POS systems

Diagnostic equipment

Job description

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. The role can provide advanced identification, troubleshooting and project assistance for DIY customers, source parts from numerous places (special order, FDO, second source, etc.), and has in-depth knowledge of the store inventory and maintenance processes. This is a full-time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience

Proven sales ability with past experience in fulfillment of customer transactions

Education

Certificates, Licenses, Registrations

Must have a valid driver's license

ASE Certification Preferred, But Not Required

Physical Demands

California Residents Click Below For Privacy Notice

https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail