Retail Parts ProStore 5216

Advance Auto Parts; Bad Axe (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Bad Axe, Michigan. This full-time role requires 3-5 years of automotive parts experience and advanced knowledge of store systems. Responsibilities include providing excellent customer service, achieving sales goals, and managing DIY services. Candidates must be skilled in automotive systems, possess a valid driver's license, and be able to communicate effectively in English. Join us to support DIY customers and drive sales success in a dynamic environment.

Qualifications

• 3-5 years of prior automotive parts experience with proven sales ability.
• Speak and write English effectively; Spanish a plus.
• Ability to read and interpret documents such as safety rules and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals.
• Manage DIY services including battery installation.

Skills

Automotive system knowledge

Advanced selling skills for DIY

Parts lookup systems

Safety knowledge and skills

Friendly communication

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

1 week ago Be among the first 25 applicants

Job Description

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge and part knowledge, advanced identification, troubleshooting and project assistance for DIY customers, sourcing from special order, FDO, second source, etc., and in-depth knowledge of the store inventory and maintenance processes.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• Ase P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability for internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Retail Parts Pro up for Success

3-5 years of prior automotive parts experience with proven sales ability in fulfilling customer transactions.

Education

Certificates, Licenses, Registrations: Must have a valid driver's license.

ASE Certification Preferred, But Not Required

Physical Demands: (not specified)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Motor Vehicle Manufacturing and Retail