Retail Parts ProStore 5191

Advance Auto Parts; Elyria (OH); On-site; USD 20,595 - 22,661; Full time

Benefits offered by this job

Health benefits

Employee discounts

Flexible working hours

Job summary

A leading automotive retail company in Elyria is hiring a Retail Parts Pro to support the DIY business with expert automotive knowledge. You'll provide a high level of customer service, manage inventory processes, and achieve sales goals. The ideal candidate has 3-5 years of automotive parts experience and strong communication skills. This is a full-time position with a pay range of $14.95 to $16.45 per hour.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to speak and write English; Spanish a plus.
• Ability to read and interpret documents such as safety rules and instruction manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services like battery installation.

Skills

Automotive systems knowledge

Sales ability

Customer service skills

Communication skills

Organizational skills

Education

Valid driver's license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, troubleshooting and project assistance for DIY customers. The role can source parts from numerous places including special order, FDO, second source, etc. It has in-depth knowledge of store inventory and maintenance processes. This full‑time position requires a dynamic and customer‑focused individual.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services such as battery installation, testing, and wiper installs

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills Necessary for Success

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.)
• Speak and write English (Spanish a plus); effective communication with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Retail Parts Pro Up for Success

3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.

Education, Certificates, Licenses, Registrations

Must have a valid driver’s license.

ASE Certification Preferred, but Not Required

Compensation Range

14.95 USD PER HOUR - 16.45 USD PER HOUR

Benefits Information

Benefits information available at https://jobs.advanceautoparts.com/us/en/benefits

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Privacy notice available at https://jobs.advanceautoparts.com/us/en/disclosures

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.