Retail Parts ProStore 3036

Advance Auto Parts; Anniston (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading auto parts retailer in Alabama is looking for a Retail Parts Pro to provide exceptional customer service and meet sales goals. This full-time position requires expertise in automotive systems, sales skills, and the ability to communicate effectively with customers. Ideal candidates will have 3–5 years of experience in automotive parts and a valid driver's license.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transactions.
• Must complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for customer visits.
• Ensure high standards of customer service.
• Manage DIY services including battery installations and testing.

Skills

Automotive systems knowledge

Sales ability

Customer communication

Basic math skills

Organizational skills

Education

Valid driver's license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Retail Parts Pro

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It involves advanced identification, troubleshooting, and project assistance for DIY customers and sourcing from multiple locations including special order, FDO, and second source. The position has in-depth knowledge of the store inventory and maintenance processes and is full‑time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, and back stock.
• Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services such as battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project, and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY.

Essential Job Skills – Necessary for Success as a Retail Parts Pro

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.).
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Retail Parts Pro up for Success

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience in fulfillment of customer transactions.

Education and Credentials

• Must have a valid driver’s license.
• ASE certification preferred, but not required.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development
• Motor Vehicle Manufacturing and Retail industries.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability, or any other federal, state or local protected class.