Retail Parts ProStore 1419

Advance Auto Parts; Ellicott City (MD); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive parts retailer in Ellicott City is seeking a Retail Parts Pro to enhance customer experiences through excellent service and automotive expertise. The ideal candidate will have strong communication skills, 3-5 years of automotive parts experience, and a valid driver's license. This full-time position offers competitive hourly pay and opportunities for career growth.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.
• Assist in store inventory processes.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Expert at testing and diagnostic equipment for DIY services

Advanced selling skills for DIY

Strong organizational skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Position: Retail Parts Pro

Location: Ellicott City, MD

Job Type: Full Time

Compensation: 18.15 USD PER HOUR - 19.96 USD PER HOUR

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.
• Assist in store inventory processes including truck put‑away, shoot‑outs, cycle counts, back stock, etc.
• Store cleanliness: floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and Parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability including internal engine, suspension, brakes, electronic, exhaust.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
• Understand and execute instructions furnished in written, oral, or diagram form.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Education / Certifications

Must have a valid driver's license.

ASE Certification Preferred, But Not Required.

Physical Demands

Physical demands information not specified.

Benefits

Benefits information: https://jobs.advanceautoparts.com/us/en/benefits

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.