Retail Parts Pro: Auto Parts Expert & DIY Services

Advance Auto Parts Inc.; Michigan; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems, parts, and automotive diagnostics. The role centers on facilitating sales, delivering DIY services, and maintaining store appearance.

The position requires 3–5 years of automotive parts experience, strong sales aptitude, and a valid driver's license. ASE certification is preferred but not mandatory.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license.
• ASE certification preferred, but not required.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Parts knowledge

Customer service

Sales skills

Microsoft Word

Microsoft Excel

Inventory systems

Communication

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY customer needs with expert knowledge of store systems, parts, and automotive diagnostics. The role centers on facilitating sales, delivering DIY services, and maintaining store appearance.

The position requires 3–5 years of automotive parts experience, strong sales aptitude, and a valid driver's license. ASE certification is preferred but not mandatory.