Retail Parts Pro: Advanced DIY Auto Parts Expert

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced functions of the DIY business. This full-time role combines expert store system knowledge with automotive parts expertise to assist customers in person and over the phone.

You will handle DIY services, source parts from multiple channels, and maintain inventory and POS systems while delivering excellent service and achieving sales goals.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with past transactions fulfilled.
• Must have a valid driver's license.
• ASE Certification is preferred but not required.
• Strong English communication and customer service skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

Customer service

Sales

Automotive knowledge

Diagnostic equipment

Inventory systems

POS systems

Parts sourcing

Communication

Safety knowledge

Microsoft Office

Education

Driver's license

Tools

Microsoft Excel

Microsoft Word

Inventory management software

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced functions of the DIY business. This full-time role combines expert store system knowledge with automotive parts expertise to assist customers in person and over the phone.

You will handle DIY services, source parts from multiple channels, and maintain inventory and POS systems while delivering excellent service and achieving sales goals.