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An established industry player is seeking a Retail Parts Pro to deliver exceptional service and expertise to DIY customers. This full-time role involves advanced automotive knowledge, effective communication, and the ability to assist customers with their automotive needs. You will play a key role in achieving sales goals while maintaining high standards of store appearance and customer satisfaction. Join a dynamic team that values your contributions and offers opportunities for growth in the automotive aftermarket industry. If you have a passion for cars and customer service, this is the perfect opportunity for you.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. This role has the ability for advanced identification, troubleshooting, and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full-time.
Primary Responsibilities
Secondary Responsibilities
Success Factors
Essential Job Skills Necessary for Success as a Retail Parts Pro
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions.
Education
Certificates, Licenses, Registrations
Must have a valid driver's license. ASE certification preferred, but not required.
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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Founded in Roanoke, VA in 1932, Advance Auto Parts is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. Our family of companies operates more than 5,100 stores across the United States, Canada, Puerto Rico, and the Virgin Islands under four brands: Advance Auto Parts, Carquest Auto Parts, WORLDPAC, and Autopart International.