Retail Parts Pro

Advance Auto Parts; Bath (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the automotive aftermarket seeks a Retail Parts Pro to enhance the DIY customer experience. This full-time role demands a blend of sales expertise and automotive knowledge, focusing on delivering exceptional service and achieving sales targets. You will be responsible for managing inventory, assisting customers with parts sourcing, and performing various DIY services. Join a dynamic team where your skills will contribute to a thriving retail environment, and enjoy the satisfaction of helping customers with their automotive needs.

Qualifications

• 3-5 years of automotive parts experience with proven sales ability.
• Must have a valid driver’s license; ASE certification preferred.

Responsibilities

• Provide excellent customer service and achieve sales goals.
• Manage DIY services including battery installation and testing.

Skills

Automotive Systems Knowledge

Customer Service Skills

Sales Skills

Inventory Management

Communication Skills

Basic Math Skills

Problem-Solving Skills

Education

High School Diploma

ASE Certification

Tools

POS Systems

Inventory Systems

Microsoft Word

Microsoft Excel

Job description

Job Title: Retail Parts Pro

Time Type: Full time

Posted On: Posted 2 Days Ago

Job Requisition ID: R-0522235

Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

What is a Retail Parts Pro?

A Retail Parts Pro is a professional sales position supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, automotive systems, and parts. Responsibilities include advanced identification, troubleshooting, project assistance for DIY customers, sourcing parts from various channels, and maintaining store inventory and processes. This is a full-time position.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services such as battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Perform key holder duties including task assignment, safety, and opening/closing

Secondary Responsibilities

• Assist with store inventory processes like truck put away, cycle counts, back stock
• Maintain store cleanliness including floors, bathrooms, and parking lot
• Provide DIY services including battery installation and testing

Success Factors

• Friendly communication skills
• Ability to locate and stock parts efficiently
• Knowledge of safety procedures
• Proficiency with inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• Expertise with testing and diagnostic equipment
• ASE P2 certification or equivalent
• Advanced solution and product recommendation skills
• Advanced parts sourcing and lookup skills
• Strong selling skills for DIY

Essential Job Skills

• Knowledge of automotive systems and diagnostics
• Effective communication in English; Spanish is a plus
• Ability to interpret safety rules, manuals, and parts catalogs
• Complete Parts Knowledge Assessment successfully
• Basic math skills
• Proficiency with Microsoft Word and Excel
• Strong organizational skills
• Flexibility to work days, evenings, and weekends

Prior Experience

3-5 years of automotive parts experience with proven sales ability and customer transaction fulfillment.

Education and Licenses

Must have a valid driver’s license. ASE certification is preferred but not required.

Physical Demands

Details not specified.

We are an Equal Opportunity Employer and do not discriminate against any protected classes.

California Residents: Click below for Privacy Notice. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider with stores across the US, Canada, Puerto Rico, and the U.S. Virgin Islands. Visit www.AdvanceAutoParts.com for more information.