Retail Part-time Seasonal Team Member

Michaels Stores; Edgewater (NJ); On-site; USD 24,000 - 32,000; Full time

Job summary

Michaels Stores in Edgewater, NJ is seeking a friendly Store Associate to help customers shop, locate products, and enjoy a fast, accurate checkout experience.

You will participate in truck unloading, stocking, and planogram maintenance while promoting the Rewards program and private label cards. You’ll learn and follow SOPs to ensure a well-merchandised, in-stock store.

Commitment to customers and teamwork, plus safety practices, will help you deliver the brand promise every day.

Qualifications

• Provide friendly customer service and assist shoppers.
• Handle cash transactions accurately and efficiently.
• Assist with stocking, shelf replenishment, and planograms.
• Educate customers on store programs and promotions.
• Follow SOPs and safety policies.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout and cash handling to standards
• Engage customers with Rewards and Private Label Credit Card enrollments
• Educate customers on the VOC survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unloading, stocking, and planogram (POGs)
• Maintain stock and complete merchandise recovery and returns
• Support shrink and safety programs

Skills

Customer service

Cash handling

Stocking

Merchandising

Teamwork

Communication

Job description

Store - NWK-EDGEWATER, NJ

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model