Retail Part Time Design Consultant: Greenwich Village

Kaplan International; New York (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Flexible Time Off and paid holidays

Framebridge employee

Free Frame codes and discounts

Employee Assistance Program (EAP)

Ongoing learning and development

Job summary

Framebridge is seeking a Part Time Design Consultant for Greenwich Village to guide customers through the custom framing process and deliver a top-tier retail experience. You will represent the brand, demonstrate design expertise, and help customers select artwork solutions on the floor under supervision of the Store Manager.

Ideal candidates have experience in customer service or retail, strong communication skills, and a genuine interest in design.

Qualifications

• Experience in a customer service, retail, or hospitality role.
• An engaging personality with strong interpersonal and communication skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, products, and processes.
• Great time-management, organizational, and problem-solving skills.
• Experience in clienteling outreach and Growing your business through customer relationship.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Offer exceptional customer service and represent the brand in our retail stores
• Apply excellent listening, oral, and communication skills to build relationships with our customers
• Demonstrate deep product knowledge and design advice to customers
• Inspect, photograph, and measure artwork utilizing Framebridge tools
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Anything required to deliver our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Skills

Customer service

Interpersonal skills

Communication

Design interest

Fast learner

Time management

Clienteling outreach

Education

Experience in customer service/retail/hospitality

Job description

Job Title

Retail Part Time Design Consultant: Greenwich Village

Job Description

Retail Keyholder: Greenwich Village

Shift Details

Part-Time Flexibility required including evenings and weekends

Who We Are

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing. We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.

The Role

We're seeking a Design Consultant who will bring creativity, warmth, and a customer-first attitude to our store team. As a passionate advisor on the floor, you'll guide customers through the custom framing process while delivering the kind of experience that keeps them coming back. This role reports to the Store Manager.

As a Framebridge Team Member, You Will

• Show Pride We stand behind our work, we sweat the details, and we strive for continuous improvement every day. We're proud to frame the things you love, and show pride in our product and craftsmanship.
• Adapt & Act We are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change.
• Embrace Challenges We embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.
• Secure the Baton We take personal responsibility for delivering successful outcomes, not just completing tasks. We ensure every handoff is clear, complete, and sets the next teammates up to succeed.
• Make It Special We search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.
• Build to Last We are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers.

As a Design Consultant, You Will

• Offer exceptional customer service and represent the brand in our retail stores
• Apply excellent listening, oral, and communication skills to build relationships with our customers
• Demonstrate deep product knowledge and design advice to customers
• Inspect, photograph, and measure artwork utilizing Framebridge tools
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Anything required to deliver our 100% happiness guarantee
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Who You Are

• Experience in a customer service, retail, or hospitality role
• An engaging personality with strong interpersonal and communication skills
• Interest in design and excitement to work in a creative environment
• Quick and eager learner of new tools, products, and processes
• Great time-management, organizational, and problem-solving skills
• Experience in clienteling outreach and Growing your business through customer relationship
• Willingness to work flexible hours, including evenings and weekends

Physical Requirements

• Standing for extended periods of time (up to 8 hours per shift)
• Light lifting (up to 30 lbs) — carrying frames, supplies, or packaging materials
• Bending, reaching, and light physical movement as needed in a retail or production environment

Benefits & Perks

• Flexible Time Off and paid holidays
• Framebridge employee
• Free Frame codes and discounts
• Employee Assistance Program (EAP)
• Ongoing learning and development opportunities
• Commuter benefits
• And more!

Salary Information

The base range is $18 – $18 per hour, Final compensation depends on experience, qualifications, and location. Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future.

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Equal Opportunity Employer

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Employment decisions — including hiring, promotion, and advancement — are made without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local law. Please note that employment with Framebridge is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Time Type Part time

Framebridge is an Equal Opportunity Employer.

We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

We’re an incredibly hard-working, creative and fun group. We’re passionate about our customers and their art.