Retail Ops Lead - Donated Goods (PT/FT)

Gire; Northern (KY); Hybrid; USD 2,614,000 - 3,723,000; Full time

Job summary

GIRE is seeking an Assistant Store Manager to oversee daily operations at the McDowell RTC location, working with the Store Manager to drive performance and staff development. The role requires supervising staff and volunteers, ensuring safety and efficiency, and modeling the nonprofit ethos in the community.

This non-exempt, PT/FT position offers a starting wage of $23.00 per hour, opportunities for advancement, and a fast-paced environment where strong math, communication, and training skills

Qualifications

• Minimum of two years’ experience in an increasingly responsible supervisory/management position.
• High School diploma, or equivalent.
• Good math skills.
• Experience supervising or training employees, clients, or volunteers, including delivering instructions and providing regular feedback.
• Ability to handle and resolve customer inquiries and complaints tactfully and professionally.
• Computer skills in Word, Excel and Outlook at a beginning to intermediate level.

Responsibilities

• Adhere to and champion the 1-Touch process to maximize efficiency, safety, production, and sales goals.
• Maintain inventory quality standards; set standards for each department.
• Support the store budget and financial objectives under the direction of the Store Manager.
• Train employees and clients in proper work habits, job responsibilities, and policies/procedures.
• Complete and submit accurate and timely employee and client payroll records.
• Effectively resolve issues with DGR team members, clients, and donors, and to hold accountability with timely feedback that includes formal documentation up to and including recommendations for terminations.
• Identify and communicate recommendations to Store Manager opportunities to improve store operations, performance, and outcomes.
• Manage the store in accordance with high professional work ethics and integrity as well as Goodwill policies and procedures.
• Perform frequent bank deposits and change runs in support of business needs, as assigned.
• Ensure the condition of facility and grounds are neat, clean, and safe.
• Promptly report and communicate safety concerns, including needed repairs or replacements to the Store Manager.
• Follow and enforce safety procedures at all times to provide a safe work environment.

Skills

Supervisory experience

Communication skills

Math skills

Education

High School diploma

Tools

Word

Excel

Outlook

Job description

GIRE is seeking an Assistant Store Manager to oversee daily operations at the McDowell RTC location, working with the Store Manager to drive performance and staff development. The role requires supervising staff and volunteers, ensuring safety and efficiency, and modeling the nonprofit ethos in the community.

This non-exempt, PT/FT position offers a starting wage of $23.00 per hour, opportunities for advancement, and a fast-paced environment where strong math, communication, and training skills