Retail Ops Development Manager

AutoNation; Hilton Head Island (SC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health insurance

Dental and vision plans

Maternity benefits

Associate purchase & discounts

YouDecide deals

DRVPNK cancer charity support

Job summary

AutoNation seeks a Retail Operations Development Manager to partner with Market and Store leadership to drive improved Variable Operations results through in-store management development and process execution.

The role involves coaching GMs and Sales Managers, analyzing market data, and coordinating with HR and Market teams to schedule process improvements and pilot programs. Travel is substantial, with a 50% travel expectation.

Qualifications

• 5 years automotive retail experience.
• 2 years automotive sales management experience.
• Strong organizational, communication and presentation skills.
• Proficient with Microsoft Office.

Responsibilities

• Conduct in-store visits with GMs and Sales Managers to improve results through better process execution and action plans.
• Analyze data to identify opportunities and prioritize workload for maximum impact.
• Develop leaders, coaches, and managers among store teams to drive performance.
• Collaborate with Phone and eCommerce Teams to optimize staffing and processes.
• Support Market and HQ teams in turnover reduction, productivity, CSI, and market share goals.
• Lead market meetings to share results, workshop improvements and best practices.

Skills

Organizational skills

Communication skills

Presentation skills

Leadership abilities

Tools

Microsoft Office Suite

Job description

The Retail Operations Development Manager partners with Market and Store leadership to help drive improved Variable Operations results such as Market Share, Gross Profit, New and Used Vehicle Sales and Sales CSI through in-store management development and process execution. The Retail Operations Development Manager ensures that General Managers and Sales Managers know how to implement, coach, train and most importantly execute AutoNation Sales Processes. The position includes working one-on-one with sales team members and partnering with the HR and Market teams to schedule required and requested process improvement activities based on Market needs.

Conduct in-store visits to work one-on-one with GMs and Sales Managers to help them drive business results through improved process execution working with them to develop effective and sustainable action plans Analyze available data to determine areas of opportunity in a store and in the market, and use this information to prioritize workload and maximize effectives Work one-one-one with GMs and Sales Managers to help them become better leaders, managers, and coaches of their teams Work with Phone and eCommerce Teams to maximize results through proper staffing, management and process execution Partner with the MP, other Market team members and store management to drive positive results in lowering turnover, improving associate productivity, increasing CSI, Market Share, PVRs and Sales Keep Market President updated on store best practices, opportunities for improvement and concerns Assist in major Market or Region sales events such as offsite tent sales or new stores acquisitions as directed Provide feedback to the AN HQ Variable Operations team Required to live in one of the cities where we have stores within the assigned Market Conduct market meetings to share results, workshop opportunities and develop best practices Assist in the implementation of new pilot programs and initiatives related to sales operations Act as a liaison for store associates as it relates to our selling systems Moderate travel required (50%) Minimum Qualifications: Must meet company’s requirements for employment 5 years automotive retail experience 2 years of automotive sales management experience Proven organizational, communication and presentation skill Knowledge of Microsoft Office applications Valid state driver’s license AutoNation is an Equal Opportunity Employer and drug-free workplace.

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.