Retail Ops Associate: Merch & Customer Experience

LVMH; Fairfax (VA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Healthcare and wellbeing benefits

Equal opportunity employer

Job summary

Sephora in Fairfax, VA is seeking an Operations Associate to be the backbone of the store, handling inventory, merchandising, and daily tasks to support a stellar client experience. The role requires 1–2 years in retail or client-facing environments, strong organizational and communication skills, and the ability to lift up to 50 pounds.

Part-time hours with a schedule including nights, weekends, and holidays.

Qualifications

• 1-2 years of experience in a similar role or in retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Organizational skills

Time management

Communication skills

Customer service

Team player

Fast learner

Client focus

Job description

Sephora in Fairfax, VA is seeking an Operations Associate to be the backbone of the store, handling inventory, merchandising, and daily tasks to support a stellar client experience. The role requires 1–2 years in retail or client-facing environments, strong organizational and communication skills, and the ability to lift up to 50 pounds.

Part-time hours with a schedule including nights, weekends, and holidays.