Retail Ops Associate - Flexible Scheduling & Merchandising

Sephora; Burlington (MA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging program

Job summary

Sephora in Burlington, MA is seeking an Operations Associate to support daily store operations, inventory management and visual merchandising. You’ll play a key role in delivering an exceptional client experience in a fast-paced retail environment.

The role is part-time and hourly ($19.80–$22.90/hr). You’ll join a diverse team committed to inclusion, strong service and achieving sales goals while upholding Sephora standards.

Qualifications

• 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Customer service

Organization

Time management

Communication

Teamwork

Job description

Sephora in Burlington, MA is seeking an Operations Associate to support daily store operations, inventory management and visual merchandising. You’ll play a key role in delivering an exceptional client experience in a fast-paced retail environment.

The role is part-time and hourly ($19.80–$22.90/hr). You’ll join a diverse team committed to inclusion, strong service and achieving sales goals while upholding Sephora standards.