Retail Ops Associate: Customer Experience & Efficiency

Nouria Energy Services, Inc.; West Springfield (MA); On-site; USD 18,000 - 23,000; Full time

Job summary

Nouria Energy Corporation is seeking a Sales Associate to support store operations and deliver a best-in-class customer experience in a fast-paced environment.

You will greet customers, assist with purchases, and promote store specials while maintaining safety, cleanliness, and accurate shift reporting. The role requires 18+ years old, basic math, and comfortable working with a computer and POS systems.

Qualifications

• Read, understand, and write English at an 8th-grade level.
• Perform arithmetic calculations to make change and balance products.
• Validate identification before selling tobacco/alcohol as required by law/regulations.
• Must be able to lift up to 50 pounds and work in varied conditions.

Responsibilities

• Greet customers with a friendly, courteous manner and provide excellent service.
• Assist customers with purchases and promote specials.
• Prepare a shift report at the end of the shift per guidelines.
• Maintain safety, cleanliness, and organization of the store environment.

Skills

Customer service

Communication

Cash handling

Teamwork

Safety awareness

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Nouria Energy Corporation is seeking a Sales Associate to support store operations and deliver a best-in-class customer experience in a fast-paced environment.

You will greet customers, assist with purchases, and promote store specials while maintaining safety, cleanliness, and accurate shift reporting. The role requires 18+ years old, basic math, and comfortable working with a computer and POS systems.