Retail Operations & Visual Merchandising Associate

SEPHORA; Orlando (FL); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discount

Job summary

Sephora in Lake Nona West, Orlando, FL is seeking an Operations Associate to support daily store operations and ensure a seamless client experience. You’ll handle inventory, stock replenishment, order fulfillment, and assist with visual merchandising while upholding Sephora standards.

The role is hourly, with flexible scheduling and non-guaranteed hours, typically 30–40 hrs/week for full-time or 15–29 for part-time.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations; manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising; ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service; support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork; help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards; follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Organizational skills

Time management

Communication

Team player

Customer service

Adaptability

Physical strength

Job description

Sephora in Lake Nona West, Orlando, FL is seeking an Operations Associate to support daily store operations and ensure a seamless client experience. You’ll handle inventory, stock replenishment, order fulfillment, and assist with visual merchandising while upholding Sephora standards.

The role is hourly, with flexible scheduling and non-guaranteed hours, typically 30–40 hrs/week for full-time or 15–29 for part-time.