Retail Operations Specialist — Visual Merchandising

Sephora USA, Inc; Concord (NC); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora USA, Inc. is seeking an Operations Associate at NC-Concord Mills to support daily store operations, inventory, and visual merchandising. The role emphasizes exceptional client experiences, teamwork, and adherence to Sephora standards in a fast-paced retail environment.

The position offers flexible scheduling with full-time, part-time, or as-needed hours, requiring availability on nights, weekends, and holidays. Physical ability to lift up to 50 pounds is expected.

Qualifications

• 1–2 years of experience in retail, hospitality, or client-focused environments.
• Excellent organizational and time management skills.
• Ability to absorb and communicate product knowledge.
• Strong client service mindset and interpersonal skills.
• Comfortable in a fast-paced setting with a customer focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations, including inventory, stock replenishment, order fulfillment, and maintaining standards.
• Assist with visual merchandising to reflect Sephora’s brand and promotional setups.
• Deliver exceptional client experiences and help achieve sales goals.
• Foster inclusivity and teamwork, promoting a culture of openness and respect.
• Uphold Sephora standards by following policies and maintaining a safe, enjoyable shopping environment.

Skills

Client service

Organizational skills

Team player

Communication

Fast-paced environment

Physical strength

Job description

Sephora USA, Inc. is seeking an Operations Associate at NC-Concord Mills to support daily store operations, inventory, and visual merchandising. The role emphasizes exceptional client experiences, teamwork, and adherence to Sephora standards in a fast-paced retail environment.

The position offers flexible scheduling with full-time, part-time, or as-needed hours, requiring availability on nights, weekends, and holidays. Physical ability to lift up to 50 pounds is expected.