Retail Operations Specialist — Flexible Hours

sephora.com; Palo Alto (CA); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Palo Alto is seeking an Operations Associate to support daily store operations, including inventory control, stock replenishment, order fulfillment, and merchandising to reflect Sephora’s brand.

You will deliver outstanding client service, help achieve sales goals, and promote an inclusive, collaborative team. Candidates should have 1–2 years of retail experience, strong organization, and the ability to lift up to 50 pounds.

Qualifications

• 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Customer service

Time management

Communication

Teamwork

Fast-paced environment

Job description

Sephora in Palo Alto is seeking an Operations Associate to support daily store operations, including inventory control, stock replenishment, order fulfillment, and merchandising to reflect Sephora’s brand.

You will deliver outstanding client service, help achieve sales goals, and promote an inclusive, collaborative team. Candidates should have 1–2 years of retail experience, strong organization, and the ability to lift up to 50 pounds.