RETAIL OPERATIONS SPECIALIST

ADP, Inc.; St. George (VT); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

401(k) with match

Paid holidays

HSA

Job summary

Balance of Nature is seeking a Retail Operations Specialist to own the back-end of retail success, coordinating with distributors like KeHE and UNFI, optimizing inventory flow, and designing scalable SOPs. This role centers on internal systems, cross-functional collaboration, and data-driven decisions for rapid growth.

Ideal candidates bring 2–5 years in retail operations or CPG, proficiency with ERP/POS systems, advanced Excel, and strong cross-department coordination skills.

Qualifications

• 2–5 years in retail operations, supply chain, or CPG.
• Experience with ERP and POS systems is essential.
• Advanced Excel skills with data analysis capability.
• Experience building processes in fast-growing environments.

Responsibilities

• Build and refine internal systems and SOPs for scaling retail.
• Coordinate with major distributors (KeHE, UNFI) for product flow.
• Forecast inventory needs using Excel to prevent stockouts.
• Coordinate across sales, supply chain and warehouse for availability.
• Implement and manage reporting and retail tracking.
• Execute merchandising and display deployment.

Tools

ERP systems

POS systems

Advanced Excel

Data analysis

Google Workspace

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RETAIL OPERATIONS SPECIALIST

Full Time River Road - BON, Saint George, UT, US

Salary: $54,000.00 Annually

About Our Company:

At Balance of Nature, we are changing the world one life at a time through the use of our products and education. We provide our team members with a stable workplace that promotes a healthy balance between family life and hard work. We are results-driven, and the success of our business depends on the contributions of our team members. Passion and a positive attitude are key elements of who we are. Most importantly, we prioritize our team members first, who in turn pass it along to our customers in guiding them to have a better quality of life.

Position Overview:

As our Retail Operations Specialist , you will be the primary engine behind getting Balance of Nature products secured and coordinated across various retail channels. This is not a storefront position. You will be responsible for the "back-end" of retail success: managing distributor relationships (UNFI/KeHE), optimizing inventory flow, and designing the SOPs that allow our retail presence to scale as fast as our ambition.

What You’ll Do:

• Build and refine the internal systems and SOPs required to support a rapidly scaling retail presence.
• Act as the primary point of coordination for major distributors (KeHE, UNFI) to ensure seamless product flow and retail execution.
• Utilize Excel and data analysis to forecast inventory needs, preventing stockouts while optimizing turnover.
• Work between sales, supply chain, and warehouse teams to ensure product availability and POS accuracy.
• Implement and manage reporting and retail tracking.
• Executing merchandising and display deployment

What you must bring:

• 2–5 years in retail operations, supply chain, or consumer packaged goods (CPG).
• Previous experience with ERP and POS systems is essential.
• Advanced Excel skills and a high level of comfort with data analysis.
• Experience working in fast-paced, high-growth, or scaling environments where you were required to build processes from scratch.
• Exceptional ability to coordinate across departments and manage external vendor relationships.
• Proficiency with Google Workspace

What we prefer you bring:

• Grit and resilience.
• Ownership mentality
• Direct experience with KeHE or UNFI distribution networks.
• Deep understanding of retail execution and merchandising strategies.
• Strong background in inventory and demand planning.

Why you’ll love working with us:

• 401(k) with a 6% employer match
• 9 paid holidays with additional accrued paid time off
• Maternity and paternity leave
• Dental and vision insurance
• Health Savings Account (HSA)
• Health Share Program
• Two paid service days per year
• Complimentary monthly supply of Balance of Nature supplements
• In-office chiropractic care and massage therapy
• Access to a gym and personal trainers in St. George, Utah

Pay: Salary, $54,000 + a potential $2,000 quarterly bonus

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Job Type: Full-Time, In-Office

Work Location: St. George, Utah

Thank you for your interest in working with Balance of Nature!

Balance of Nature is an equal opportunity employer.