Retail Operations Pro — Flexible Hours

Sephora Hong Kong Ltd.; Northern (KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare & wellbeing benefits

Inclusive culture

Job summary

Sephora is seeking an Operations Associate in Clinton Township to support daily store operations, manage inventory, and assist with merchandising. You will help deliver an exceptional client experience and contribute to achieving sales goals in a fast-paced environment.

The role emphasizes inclusivity, teamwork, and adherence to Sephora standards, with flexible hours across full-time, part-time, and as-needed shifts. Physical requirements include lifting up to 50 pounds.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora's brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.
• Flexible Scheduling and Reliability: Must meet the required minimum number of weekly shifts/hours.

Skills

Organizational skills

Time management

Customer service

Communication

Team player

Fast-paced adaptability

Education

1-2 years experience in retail/hospitality or client-focused environment

Job description

Sephora is seeking an Operations Associate in Clinton Township to support daily store operations, manage inventory, and assist with merchandising. You will help deliver an exceptional client experience and contribute to achieving sales goals in a fast-paced environment.

The role emphasizes inclusivity, teamwork, and adherence to Sephora standards, with flexible hours across full-time, part-time, and as-needed shifts. Physical requirements include lifting up to 50 pounds.