Retail Operations Specialist — Flexible Hours

sephora.com; Rocklin (CA); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Competitive hourly pay

Job summary

Sephora is seeking an Operations Associate to be the backbone of the store, ensuring smooth daily operations, inventory control, and a positive client experience.

You’ll handle stock replenishment, merchandising setup, and support sales goals while upholding Sephora standards and fostering an inclusive, collaborative team environment. This in-store role requires reliability, punctuality, and comfort with a fast-paced retail setting.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Quick learner with the ability to absorb and communicate product knowledge
• Ability to support outstanding client service
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Team player

Customer service orientation

Adaptability to fast-paced environment

Physical ability to lift 50 pounds

Job description

Sephora is seeking an Operations Associate to be the backbone of the store, ensuring smooth daily operations, inventory control, and a positive client experience.

You’ll handle stock replenishment, merchandising setup, and support sales goals while upholding Sephora standards and fostering an inclusive, collaborative team environment. This in-store role requires reliability, punctuality, and comfort with a fast-paced retail setting.